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What to look out for when hiring an SEO expert or agency

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Hiring the right SEO specialist or agency can make a real difference to your business. So you want to make sure you're looking for the right things and avoiding the red flags. Here's what you need to know.

Look for someone that is actually going to audit your site and not just promising a number one ranking

It's a red flag if they're promising a number one ranking. You want to make sure that they're also speaking to technical terms, so things like indexing, site speed, are they looking at on-page optimisation.

You want to look for someone that wants to improve your brand's presence online in the digital space, and that now includes many channels including AI search.

Look for a team who's going to look at improving your rankings on traditional search engines to AI search engines, and also looking towards leads and revenue as the end game.

Make sure that they have case studies

You want to make sure they have a few case studies, so not just screenshots:

  • Previous customers and industries that they work with
  • What case studies do they have
  • Revenue and traffic for previous clients
  • A track record of success, where have they succeeded in the past

Because at the end of the day, you're looking to boost your business and gain that additional revenue, so those kind of KPIs need to be something that you understand.

You don't just want someone that puts keywords on a page and hopes for the best

That's not really what an SEO specialist does fundamentally.

Day-to-day responsibilities will be:

  • Checking rankings
  • Identifying technical errors
  • Building backlinks
  • Looking at performance of the site
  • Any red flags

An SEO specialist can spend around 20 hours a week looking at the site, looking at data, looking at software such as Search Console.

Someone that has the SEO skills to back up it up

So they're able to use tools like:

Any knowledge of coding is also a bonus, as there are oftentimes when someone will need to jump in and take a look at the code or any coding errors or plugins to reduce JavaScript or CSS. That would be part of the E-A-T principles of SEO.

We think it's important to look for somebody who is good at teamwork

As SEO has evolved, it's become a space where you are more and more likely to be collaborating with other team members such as:

  • Copywriters
  • Event planners
  • Developers
  • Essentially working with the whole marketing team

A large part of the job is also content, so looking at content gap opportunities, looking at new content. It might be you're creating content for PR, so as an SEO expert it would be great for the person to have knowledge in this area and somebody that can also align their copywriting with a designer or a developer and think about these sort of elements when putting together a piece of content.

Look for an SEO specialist that really looks for the opportunity

They don't just do the current job; they also look outside the box. So they're looking for future opportunity, so not only solving things that can be done now, where the site can be taken in a year's time. And this means any innovative ideas as well.

Some other watch outs when you're looking for an SEO expert

When you're evaluating potential agencies and partners:

  • Somebody that's got clear communication, so you just want to understand SEO in plain English
  • You want them to be transparent with updates and not leaving you in the dark on what's happening, just a few updates here and there so that you are on board

When you're looking at a local business

It's important that they have local market knowledge. So perhaps they know the area or they know how to target suburbs that are important for your business if you've got a need to scale across different suburbs, Australia, or even internationally.

You also want somebody that's got ethical practices

You know, there are a lot of cowboys out there (and cowgirls!), so let's have a look at some red flags now.

Red flags to watch out for

Anyone that says guaranteed number one rankings

Just be aware of this. This is just nothing that should be promised if you are an SEO expert, because the algorithm changes all the time and there is a lot out of our control now, especially with AI tools and AI search coming in to play.

Any paid link schemes or black hat activity to get links

This is also really looked down upon by Google, and you can get a severe penalty for this.

Long locking contracts

If someone is trying to lock you in for a super long time, that's a red flag as well.

Lack of reporting

If you're not really receiving any reporting, that's a bit of a red flag as well because you can't see where your money's going.

Some questions you could ask

  • How often do I get reports?
  • What kind of metrics do you look for?
  • What's the first 90-day process like?
  • What's your approach to a local business in Adelaide CBD/regional?
  • What do you do to stay updated with the industry changes?

If you're looking for an SEO specialist or agency that ticks all these boxes, get in touch with The Digital Hub. We've got the case studies, the technical expertise, and the track record to help your business grow online.

We focus on real results like revenue, leads and traffic, not just vanity metrics. Let's have a chat about where your business can be in the next 12 months.

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ABOUT THE AUTHOR

Maddison R

With over 10 years experience in the SEO and search space, Maddison is an expert in traffic growth strategies and growing your presence online.

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